Question 1

How does FitFlow work?

Accepted Answer

FitFlow provides access to prescription weight loss medications through a 100% online process. Complete a brief health questionnaire, get reviewed by a board-certified medical provider, and receive your personalized treatment plan with medication shipped directly to your door.

Question 2

What medications do you offer?

Accepted Answer

We offer compounded versions of semaglutide (same active ingredient as Wegovy®) and tirzepatide (same active ingredient as Mounjaro®). Both are GLP-1 medications proven to help with significant weight loss.

Question 3

How much weight can I expect to lose?

Accepted Answer

Results vary by individual, but clinical studies show patients can lose 15-22% of their body weight with GLP-1 medications when combined with lifestyle changes. Your provider will help set realistic goals based on your specific situation.

Question 4

Are there any side effects?

Accepted Answer

Common side effects include nausea, diarrhea, constipation, and stomach discomfort, especially when starting or increasing dosage. These typically improve over time. Your provider will monitor your progress and adjust treatment as needed.

Question 5

How much does it cost?

Accepted Answer

Compounded semaglutide starts at $99/month and compounded tirzepatide starts at $125/month. No hidden fees or membership charges.

Question 6

Is this covered by insurance?

Accepted Answer

Currently, our services are not covered by insurance. However, we offer transparent, upfront pricing that's often more affordable than traditional insurance co-pays for brand-name medications.

Question 7

How long do I need to take the medication?

Accepted Answer

Weight loss medications work best as part of a long-term treatment plan. Your provider will work with you to determine the right duration based on your goals and progress. Many patients continue treatment for several months to achieve and maintain their target weight.

Question 8

Who can use FitFlow?

Accepted Answer

FitFlow is designed for adults with a BMI of 27 or higher with a weight-related condition, or a BMI of 30 or higher. Your provider will review your health history to ensure the medication is safe and appropriate for you.

Question 9

How do I take the medication?

Accepted Answer

Both semaglutide and tirzepatide are administered as once-weekly injections using a small needle. We provide detailed instructions and support to make self-injection easy and comfortable.

Question 10

What if I have questions during treatment?

Accepted Answer

You'll have ongoing access to your medical provider through our secure messaging system. We also provide educational resources and customer support to help you throughout your journey.

Question 11

How quickly will I receive my medication?

Accepted Answer

Once your provider approves your prescription, medication typically ships within 1-3 business days and arrives within 5-7 business days via free shipping.

Question 12

Can I cancel at any time?

Accepted Answer

Yes, there are no long-term contracts. You can pause or cancel your subscription at any time. We recommend consulting with your provider before making changes to ensure the best outcomes.

Question 13

What's the difference between Semaglutide and Tirzepatide?

Accepted Answer

Semaglutide works on GLP-1 receptors, while Tirzepatide works on both GLP-1 and GIP receptors (dual-action). Clinical studies show Tirzepatide may produce slightly more weight loss (up to 22% vs 15-20%), but both are highly effective. Your provider will help determine which is best for you.

Question 14

Do I need to exercise or diet?

Accepted Answer

While the medications work by reducing appetite and helping you feel full, combining them with healthy eating and regular physical activity will maximize your results. We provide guidance on lifestyle changes that complement your medication.

Question 15

Will I gain the weight back after stopping?

Accepted Answer

Weight maintenance requires ongoing effort. Many patients continue treatment long-term, while others transition to lifestyle-based maintenance. Your provider will create a plan to help you maintain your weight loss.

Question 16

How do I get started?

Accepted Answer

Getting started is easy: complete our online health questionnaire (takes 5-10 minutes), get reviewed by a board-certified provider within 24-48 hours, and receive your medication at your door. The entire process is 100% online.

Question 17

What if the medication doesn't work for me?

Accepted Answer

While GLP-1 medications have high success rates, individual responses vary. Your provider will monitor your progress and may adjust your dosage or switch medications if needed. You can also pause or cancel at any time.

Question 18

Do you offer any discounts or payment plans?

Accepted Answer

Yes! We offer significant savings when you commit to 3, 6, or 12-month plans. Monthly pricing gives you flexibility, while longer commitments provide the best value for your weight loss journey.

Question 19

Is my personal health information secure?

Accepted Answer

Absolutely. We use bank-level encryption and are fully HIPAA compliant. Your personal and medical information is always protected and never shared without your consent.

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